Typical Training Assessments includes the following work effort:
1. Initially TIA starts with the competency model or business processes, then confirming with L&D Leadership further refines the definition of the training needs based on the job classes in each organization. Then we apply TIA’s instructional design expertise to create a custom, proficiency-based, blended training and learner support program that meets the needs of that specific client community.
2. Next, TIA Identifies client’s learner roles, locations, language needs, and their information requirements for the tasks completed within the job classes for the identified competency model or business processes. TIA will interview, survey, conduct focus groups, and meet with employees to ensure a good cross-section of the organization and business departments is represented. TIA’s strength is excellent facilitation and creating an environment of trust for employees to be open and honest.
3. We then determine a proficiency approach to understand the varying levels of job classes and mapping for their job requirements. TIA will leverage a diagnostic process and/or toolset to ensure a proficiency-based curriculum. Some clients require the goal to ensure a certification program as the end result. Mapping the learner tasks to the training needs will become the Curriculum Map. TIA’s Instructional Design expertise uses a best proficiency approach to map learners by job classes with the proposed curriculum matrix.
4. TIA collects and completes an evaluation and assessment of all the existing training materials as well as understand any lessons learned from these past training initiatives.
5. TIA incorporates numerous surveying techniques including automated surveys such as Survey Monkey, interviews conducted face-to-face or via a WebEx or telephone, facilitated surveys with standard questions but allowing additional information from the participants and well-crafted focus sessions designed to not only gather information but gain trust and interest in the training project. By surveying end users, managers, project team, and Executives for training vision, as well as feedback from lessons learned, TIA gains a comprehensive view of the training needs and deficiencies in an organization.
6. TIA also assesses software tools, LMS’s, IT platforms, and the company learning culture. TIA will ensure our recommendations incorporate or leverage software investments or directions the client is desiring. The goal is to optimize the tools the client already has, and provide an easy to maintain solution.
7. At many clients, TIA provides a technical assessment for the best training portal implementation or “My University” architecture to support the curriculum map. This is often needed to meet the next phase of training development.
8. And finally we showcase a roadmap and strategic plan for designing, developing, and delivering the recommendations as presented in the Use Analysis Findings Report.
Typical Training Assessments includes the following deliverables:
1. Training Assessment Report and Presentation - This Training Assessment will showcase a proficiency-based curriculum map with jobs listed for the learners – whether it is mapped to tasks or job proficiencies. TIA will summarize our recommended training delivery solution, such as online learning, classroom and webinar events, OJT, mentoring or a blended approach.
2. Roadmap for Comprehensive Training (Phase 2) – Provides the strategy and the steps for building and delivering the recommended client Training and Support program. This is a confirmation and descriptions of the training materials and supporting documentation suggested for the client.