Oil & Gas Operations Case Study

Drilling & Completions Software

Collage of Oil Rigs

Name of Company: Encana
Industry: Oil and Gas
Company Overview:  Encana is a leading North American energy producer that is focused on growing its strong portfolio of diverse resource plays producing natural gas, oil and natural gas liquids. By partnering with employees, community organizations and other businesses, Encana contributes to the strength and sustainability of the communities where it operates.
Training Strategies:  Encana needed an end-to-end training partner for an Oil & Gas enterprise operations system rollout . The U.S. rollout was for more than 2700 office and primarily rig supervisors and field end users.  TIA documented business processes, provided test cases, and developed communication plans, training simulations, training portal with e-learning courses and custom reference guides.
Training Tools Used:  Captivate, SharePoint, PowerPoint, Visio
Translation Required: N/A

TIA Value Provided: TIA brought value throughout the project lifecycle and participated with the project team from initial design through ongoing support. TIA researched and interviewed field staff to collect best training solutions.  We streamlined business processes to showcase the flow of information from the field to operations to finance.  Coordinated deliverables with each software release and provided test scripts and user scenarios for effective UAT.  TIA assisted the Change Management program and built a Training preview to support communications.  We delivered a Train-The-Trainer program, assisted with co-training, and coordinated detailed training logistics.  The final deliverables was a custom online training portal to launch self-paced simulations and detailed reference guides. Also included were custom Instructor and Coaching materials with detailed Student Guides, self-paced WBT, and supporting Job Aids for Drilling, Completions, and Reporting modules.

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