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TIA, Inc. is a national professional services firm that specializes in writing custom documentation, training and communications programs that reduce organizational risk and further business objectives. Their consultants are professional technical writers, instructional designers, trainers, and web specialists. Be it new products, services, equipment, software implementations, or government regulations that are driving a change; TIA is there to write it down, communicate, and train the stakeholders.

TIA organizes, designs, and develops content to take the mystery out of how an organization wants its employees’ to run its business. In addition, TIA determines the best way to present the content, including web-based, electronic, multimedia, facilitated, or print based.

Each TIA team member brings specific skills and a sense of individual responsibility to their project. TIA teams act on the following TIA mission:

Always operate in the client’s best interest;
Exceed the client’s expectations by developing the highest quality materials, providing superior customer service and supplying valuable information to reduce their business risk and further their business objectives;
Incorporate innovation and sound technical communication and instructional design principals into their work; and
Deliver business value by responding to client needs and providing solutions to meet their end user information requirements.