When developing UPK topics have you ever, recorded a topic that is unusually long? Identified a topic to be used by various departments that needs to include localized procedures? Needed to break up the steps for a data entry intensive online form? One easy solution is to embed Jump In Points to your UPK file. These Jump In Points break down a larger task in to smaller, more comprehensible microlearnings, thus making it easier to navigate through for your end-users. In this post, we will explain the following:
What Jump in Points are and when to use them
Best practices for adding Jump in Points
How to use them to make your UPK courses more manageable
Why Jump In Points?
When approaching the development of UPK topics, there are many things to consider. On many projects, we find that there are certain tasks that are either entry intensive, move through many forms, or have more than one user entering data in order to complete the job. A task could be broken down into multiple topics, but in most cases the ideal situation is to create one topic so the entire task is easily understood. When faced with any of these situations, Jump in Points can be used to create one topic while separating the activities within the task.
A common example of where Jump in Points are helpful is Adding a Record to an Address Book. There are many steps to adding an Address Book record, and in some cases more than one person may be required to add information to the record. The initial Address Book record may be added by a central Address Book team. This main record will usually contain address, phone, and additional information, and each of these items can be separated using a Jump in Point. Once the record is added, either employee, supplier, or customer information may be needed. Again, adding a Jump in Point for this additional information allows the user to jump directly to the specific activity, or they can review the entire UPK topic to understand the process.
What are Jump in Points?
Jump in Points in UPK allow you to segregate actives in a single task, thus allowing users to jump to a specific activity within a UPK topic. Think of a Jump in Point like adding a sub heading to a Word document or a tag heading in a web page – that allows you to jump directly to another section of the content. There are many examples of tasks that may require your users to complete multiple activities. These may include completing information on multiple forms, completing information in multiple, or segregating activities in a task that may require multiple users to add information to complete a single task.
Benefits of Jump in Points
Jump in Points are helpful so your users do not have to walk through steps of a task that they have already completed or already know how to complete. This is beneficial if a single user or multiple users are required to complete a lengthy task with many activities. An example of this is running a report in many ERP software systems, as there are multiple steps a user must take in order to run a report. Adding a Jump in Point for each task allows the user to review and learn the specific step required to complete the task.
Add Jump in Points
Jump in Points can be added to any frame in a UPK topic, including Explanation frames starting in version 12. It is important when adding a Jump in Point to provide a meaningful name and a brief explanation of the Jump in Point activity. On each frame, there is an edit field to add the Jump in Point title at the bottom of the Frame Properties. It is suggested to add the same title to the Bubble Text of that frame followed by an explanation of the task. Is also recommended to be consistent in your naming conventions for the Jump in Points.
Using Jump in Points
Jump in Points added to the Developer are accessible by the user in the Player version of UPK. This can include topics published for use in an LMS, Knowledge Center, in application support, and for topics published to a portal for training and self-support purposes. Each topic with a Jump in Point will have a down arrow to the right of the Try It mode button for the topic. A user can click the down arrow and the Jump in Points will display. To jump to a task, the user just needs to click the applicable link to jump to that task within the UPK topic.
We hope you’ve found this overview to Jump In Points helpful in your development or consumption of UPK eLearning. Stay tuned to our blog in the coming weeks, when we begin our eLearning tool review series, “Training Tool Tuesdays”. We’ll be taking a closer a look at the major players in eLearning authoring software, and sharing our experiences about benefits and drawbacks of each tool. If you have questions, comments or will share your experiences with UPK and jump in points, please contact us or reply in the comments..