The Benefits of Jump In Points with Oracle UPK

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When developing UPK topics have you ever, recorded a topic that is unusually long? Identified a topic to be used by various departments that needs to include localized procedures? Needed to break up the steps for a data entry intensive online form? One easy solution is to embed Jump In Points to your UPK file. These Jump In Points break down a larger task in to smaller, more comprehensible microlearnings, thus making it easier to navigate through for your end-users. In this post, we will explain the following:

  1. What Jump in Points are and when to use them

  2. Best practices for adding Jump in Points

  3. How to use them to make your UPK courses more manageable

Why Jump In Points?

When approaching the development of UPK topics, there are many things to consider. On many projects, we find that there are certain tasks that are either entry intensive, move through many forms, or have more than one user entering data in order to complete the job. A task could be broken down into multiple topics, but in most cases the ideal situation is to create one topic so the entire task is easily understood. When faced with any of these situations, Jump in Points can be used to create one topic while separating the activities within the task.

A common example of where Jump in Points are helpful is Adding a Record to an Address Book. There are many steps to adding an Address Book record, and in some cases more than one person may be required to add information to the record. The initial Address Book record may be added by a central Address Book team. This main record will usually contain address, phone, and additional information, and each of these items can be separated using a Jump in Point. Once the record is added, either employee, supplier, or customer information may be needed. Again, adding a Jump in Point for this additional information allows the user to jump directly to the specific activity, or they can review the entire UPK topic to understand the process. 

 What are Jump in Points?

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Jump in Points in UPK allow you to segregate actives in a single task, thus allowing users to jump to a specific activity within a UPK topic. Think of a Jump in Point like adding a sub heading to a Word document or a tag heading in a web page – that allows you to jump directly to another section of the content. There are many examples of tasks that may require your users to complete multiple activities. These may include completing information on multiple forms, completing information in multiple, or segregating activities in a task that may require multiple users to add information to complete a single task. 

Benefits of Jump in Points

Jump in Points are helpful so your users do not have to walk through steps of a task that they have already completed or already know how to complete. This is beneficial if a single user or multiple users are required to complete a lengthy task with many activities. An example of this is running a report in many ERP software systems, as there are multiple steps a user must take in order to run a report. Adding a Jump in Point for each task allows the user to review and learn the specific step required to complete the task.

Add Jump in Points

Jump in Points can be added to any frame in a UPK topic, including Explanation frames starting in version 12. It is important when adding a Jump in Point to provide a meaningful name and a brief explanation of the Jump in Point activity. On each frame, there is an edit field to add the Jump in Point title at the bottom of the Frame Properties. It is suggested to add the same title to the Bubble Text of that frame followed by an explanation of the task. Is also recommended to be consistent in your naming conventions for the Jump in Points.

Using Jump in Points

Jump in Points added to the Developer are accessible by the user in the Player version of UPK. This can include topics published for use in an LMS, Knowledge Center, in application support, and for topics published to a portal for training and self-support purposes. Each topic with a Jump in Point will have a down arrow to the right of the Try It mode button for the topic. A user can click the down arrow and the Jump in Points will display. To jump to a task, the user just needs to click the applicable link to jump to that task within the UPK topic.

UPK Modes

UPK Modes

We hope you’ve found this overview to Jump In Points helpful in your development or consumption of UPK eLearning. Stay tuned to our blog in the coming weeks, when we begin our eLearning tool review series, “Training Tool Tuesdays”. We’ll be taking a closer a look at the major players in eLearning authoring software, and sharing our experiences about benefits and drawbacks of each tool.  If you have questions, comments or will share your experiences with UPK and jump in points, please contact us or reply in the comments..

 

Join TIA at COLLABORATE 17!

TIA is exhibiting and presenting three speeches at COLLABORATE 17!

TIA is exhibiting and presenting three speeches at COLLABORATE 17!

TIA is excited to be exhibiting at COLLABORATE 17 at the Mandalay Bay Resort and Casino in Las Vegas, Nevada, April 2-6th, 2017. We will be at Booth #735 on the show floor. Come by, have a chat, and drop off your business card for your chance to win an Apple Watch! Also, three of our speeches have been accepted, and we wanted to give you a preview of the topics we will be presenting on:

On Wednesday April 5th, at 1:30pm, TIA’s Senior Instructional Designer, Gendo Sebben, will be presenting, "Solving the Maintenance Dilemma - Using Modern Technology to Keep Training Materials up to Date" - Session ID# 10613 - Breakers I.

Abstract: Do you have training materials that were created years ago? Are your materials out of date? Have processes changed or have new process been added? If you answered yes to any of these, come learn how address these issues. Transform your old document based training into simulations. Today’s simulation software, including User Productivity Kit, are single sourced - meaning you create one recording that allows you to output to multiple media. One recording produces multiple output formats. UPK cuts down your development time and efforts. You can also customize UPK to meet the look and feel of your organization.

  • Objective 1: Benefits of up to date training/self-service materials
  • Objective 2: Strategies for updating outdated materials
  • Objective 3: Tools for updating materials
  • Objective 4: How to keep materials up to date

On Thursday April 6th, at 9:45am, Gendo Sebben will also be presenting, "Guided Training using UPK Knowledge Center" – Session ID# 10311 – Breakers L.

Abstract: Do your end users struggle to access their training? Use the features of Knowledge Center to guide your end users through their training requirements. Design and implement guided learning for your end users using UPK Knowledge Center Proffessional. Learn best practices and tips and tricks for designing your Knowledge Paths, and understand how to use User Groups to simplify the assignment of courses to users. Learn how to setup your Knowledge Paths. After setting up the Knowledge Paths see of a demonstration of how the paths work to guide your end-user training.

  • Objective 1: Understand Knowledge Center
  • Objective 2: Understand the Components of Knowledge
  • Objective 3: See how to use the Components
  • Objective 4: Demonstration of a working Knowledge Center

Also on Thursday, April 6th, at 11:00am, TIA President & CEO, Daya Haines Haddock will present, "How do we Learn Now? What is Corporate Learning’s Future? Learning as a Service (LaaS) is Here!" – Session ID# 108370 – Lagoon K.

Abstract: Do you struggle to maintain your organization's current training materials? Do your employees demand accessible and engaging training? Is it time consuming for your stretched IT staff to maintain your current infrastructure? Have you considered LaaS (Learning as a Service)? Come learn how LaaS can help you extend and optimize your training dollars. LaaS can help you offload your hardware costs, you can subscribe to training, and keep your materials up to date. Provide your end-users access to training during an upgrade or when new modules or processes are introduced. Also, as the business climate changes, learn how the Cloud can keep your training relevant.

  • Objective 1: What is LaaS?
  • Objective 2: Is LaaS right for your organization?
  • Objective 3: What are the benefits of LaaS?

If you’ll be at COLLABORATE 17, we hope you will come by and see the exciting places TIA is taking learning in 2017! Join us and learn how TIA can be your premier training partner.