TIA’s methodology is the cornerstone of their approach to create quality materials. This methodology is simply:

TIA’s primary expertise is information requirements analysis leading to development of effective information materials. TIA staff members are not just writers and editors; they are trained technical communication professionals. For every project, TIA efficiently identifies the purpose and goals of the project; develops profiles of the users of the information; identifies other factors impacting the materials and their use; identifies the specific information requirements; and then designs and develops the information materials.