TIA change management efforts define and achieve performance metrics
targets, ensuring your Return on Investment (ROI), and mapping to quality
or industry benchmarks. The collaborative, cross-functional methods TIA
employs ensures your organization understands, owns, and embraces the
change.
Why is Change Management important?
Unfortunately, the statistics for successful profects are grim. Only
20 to 30% of all reengineering projects succeed, 23% of mergers and
acquisitions make back their costs, 9% of major software development
applications in large organizations are worth the cost, and 31% of
major software implementations get cancelled before completion and
53% result in cost overruns.
The purpose of change of Change Management is to reduce the risk of
project failure and to increase the likelihood of project success so
that performance may be optimized. A professionally prepared change
management program provides the following benefits:
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Identify the clear and accurate desirable outcomes.
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Achieve a shared vision across the organization.
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Ensure the capture of a process framework - from current state
to future state process flows including task-level details.
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Identify and capture key success metrics for ROI, quality,
and benchmarking.
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Ensure an effective and organization-appropriate communications
plan so all major stakeholders and project participants are aware
of the change effort and their part in it.
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Name the Change - using a complete roadmap to ensure effective steps
are taken to minimize negative impacts, decrease resistance, and
increase project acceptance and success.
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Reduce implementation risks; and
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Provide ongoing performance support including easy-to-use
reference materials and complete training solutions to support
your end users after the change.
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TIA assembles a project team. We meet with the client team to gauge the scope
and requirements of the project. We then develop a specific work plan. The TIA
team completes the deliverables with phased content reviews during the course
of the project. TIA has strong project management skills and an internal quality
system that is applied to all phases of the project to assure quality, consistency,
and customer satisfaction. TIA knows from their experiences that clear communications;
coupled with a proven methodolgy, result in the successful completion of a project.
A typical Change Management solution for TIA includes a full suite of high quality
deliverables, such as:
